Ordering Process & FAQ
The ordering process is straight forward and hassle free at Jhoosh Boutique Stationery.
Our helpful staff will help you every step of the way including assistance with structuring the wording of your invitations, colour combinations and general advice.
Once you have selected your design, contact us with any colour changes or variations you require, approximate quantities and other accessories needed and we will send through a formal quotation; and if requested a sample.
On acceptance of the quote, we will supply you with our guest list template, literature and suggestions for the wording of your invitation. We will also supply you with other font options and embellishments so you can personalize your stationery.
Once all wording has been finalised we will send through final artwork for approval. On approval, a final mock up of your invitation is made and presented to you.
When you are happy with the approval sample and we get your guest list we are ready for production! We do require a 60% deposit at this stage.
Your invitations will be ready in 4-6 weeks. During this whole process we do communicate the status of your order with you on a regular basis.
We have detailed some FAQ below, but if you have any questions please do not hesitate to contact us.
Q. Do you have a showroom?
A. We don’t currently have a showroom as we have relocated, but our designer will be more than happy to meet with you should you prefer a personal consultation.
Q. Do you have a minimum order quantity?
A. Yes, we have a minimum order number of 25
Q. What if we realise we need more invitations after the print run??
A. We always recommend ordering an extra 5 to 10 blank invitations for emergencies or keepsake.
Q. How long is my quote valid for?
A. Your personalised quotation is valid for three months.
Q. Can you print in other languages?
A. Of course! We have printed many different languages, we just request that you supply the correct format.
Q. Whose name goes first on the invitation?
A. It really does depend on your culture, but in Australia it is generally the bride first.
Q. Can you do ‘urgent’ jobs?
A. No problem at all. Contact us asap and we will see how we can help you.
Q. Do you ship internationally?
Q. What are my payment options?
A. We accept cash and direct deposit.